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Privacy Policy

Background

Focus For Research Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.focusforresearch.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. You will be required to read and accept this Privacy Policy when registering with us. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

    In this Policy, the following terms shall have the following meanings:

    “Account” means an account required to access and/or use certain areas and features of Our Site;
    “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
    “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
    “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 OR EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
    “We/Us/Our” means Focus For Research, a limited company registered in England under company number 0877918, whose registered address is c/o Duboff & Co, Kingsbury House, 468 Church Lane, London, NW9 8UA.

  2. Information About Us

    1. Our Site is owned and operated by Focus For Research, a limited company registered in England under company number 0877918 whose registered address is c/o Duboff & Co, Kingsbury House, 468 Church Lane, London, NW9 8UA.
    2. Our VAT number is 176869738
    3. Our Data Protection Officer is Mark Gilbert, and can be contacted by email at gdpr@focusforresearch.co.uk, by telephone on 01923 241446, or by post at Kingsbury House, 468 Church Lane, London, NW9 8UA.

  3. What Does This Policy Cover?

    This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  4. Your Rights

    1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

      1. The right to be informed about Our collection and use of personal data;
      2. The right of access to the personal data We hold about you (see section 12);
      3. The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
      4. The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
      5. The right to restrict (i.e. prevent) the processing of your personal data;
      6. The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      7. The right to object to Us using your personal data for particular purposes; and
      8. Rights with respect to automated decision making and profiling.
    2. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
    3. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

  5. What Data Do We Collect?

    Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies

    1. Email Address
    2. Home Address
    3. Town
    4. County
    5. Postcode
    6. Mobile Number
    7. Home Tel Number
    8. DOB
    9. Age
    10. Gender
    11. Living in the UK since
    12. Marital Status
    13. Level of Education
    14. Residence – homeowner or not
    15. Ethnicity
    16. Occupation
    17. Industry worked in
    18. Occupation Full-time or Part-time
    19. Occupation - Partner
    20. Partners Working Status
    21. Industry worked in
    22. Partners Occupation Full-time or Part-time
    23. Children Living at home with you?
    24. Children's details
    25. DOB
    26. Age
    27. Gender
    28. Which newspaper(s) do you read regularly?
    29. Car - owned or company car
    30. Car - type
    31. Car - manufacturer
    32. Car - model
    33. Car - year of first registration
    34. My Partners car details
    35. Bank and Savings / Investment Accounts
    36. Pension & Health Insurance held
    37. Company Pension scheme membership
    38. Private Pension scheme membership
    39. ISAs held
    40. Credit Cards held
    41. Cigarettes brand smoked
    42. Alcohol type and brands consumed regularly
    43. Household food shopping
    44. Eyesight correction - contact lenses and / or glasses information
    45. Information on medical conditions
    46. Computer/Mobile Phone/Broadband/landline phone/TV information at home and work
    47. On-line purchasing information
    48. IP address
    49. Web browser type and version
    50. Operating system

  6. How Do We Use Your Data?

    1. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 OR GDPR at all times. For more details on security see section 7, below.
    2. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
      1. Providing and managing your Account;
      2. Providing and managing your access to Our Site;
      3. Personalising and tailoring your experience on Our Site;
      4. Offering you the opportunity to participate in paid market research, We require your personal data in order to offer you paid market research;
      5. Personalising and tailoring Our services for you;
      6. Replying to emails from you;
      7. Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on the unsubscribe link in our emails or by emailing gdpr@focusforresearch.co.uk
      8. Market research; sharing some of your information with a client when you have agreed to participate in a market research project being run by that client. We will only provide the information necessary and will always make sure that it is on a lawful basis because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests.
      9. Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;
    3. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message with information, news and offers on Our market research projects. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under th [Data Protection Act 1998 OR GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
    4. Third parties whose content appears on or may be added on Our Site may use third party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
    5. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
    6. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
      1. Data collected by Us when You register is not held for a predetermined time; if you withdraw your consent to Us using your personal data at any time, and request that We delete it, we will.
      2. If any of your personal information changes you can request that we update the information help by Us and we will change it.

  7. How and Where Do We Store Your Data?

    1. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
    2. Your data will only be stored in the UK.
    3. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

  8. Do We Share Your Data?

    1. We may share your data with our clients for the purpose of you partictipating in paid market research. We will only supply your personal information after we have spoken to you and confirmed that you meet the criteria required to particptate in that paid research project. Our clients have a legitimate intersst and need to receive this information so that they can be sure you meet the project criteria. Sometimes the client will call you before the project commences to confirm the personal information that you supplied has been accurately recorded and that you meet the project criteria.
    2. We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
    3. We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.
    4. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

  9. What Happens If Our Business Changes Hands?

    1. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
    2. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

  10. How Can You Control Your Data?

    1. In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.
    2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

  11. Your Right to Withhold Information

    1. You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
    2. You may restrict Our use of Cookies. For more information, see section 13

  12. How Can You Access Your Data?

    You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £5 OR Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at gdpr@focusforresearch.co.uk, or using the contact details below in section 14.

  13. Our Use of Cookies

    1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    2. All Cookies used by and on Our Site are used in accordance with current Cookie Law.
    3. Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
    4. Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
    5. The following first party Cookies may be placed on your computer or device:
      Name of Cookie Purpose Strictly Necessary
      PHPSESSID To keep track of data used in your session, such as form input. Yes
      cookieconsent_status To track if you have dismissed the cookie notice popup yes
    6. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
    7. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
    8. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

  14. Contacting Us

    If you have any questions about Our Site or this Privacy Policy, please contact Us by email at gdpr@focusforresearch.co.uk, by telephone on 01923 241446, or by post at Kingsbury House, 468 Church Lane, London, NW9 8UA. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

  15. Changes to Our Privacy Policy

    We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.